Contact Us

We’re Here to Help

Thank you for visiting ClockHaven. Our customer support team is available to assist you with product questions, order updates, shipping information, returns, refunds, or any other concerns related to your purchase.

Before contacting us about an existing order, please include the following information:

• Your full name
• Your order number
• The email address used at checkout
• A brief description of your request
• Photos or videos if your item arrived damaged, defective, or incorrect

Providing complete information will help us review your request more efficiently.

Customer Support

Email: support@clockhaven.store
Phone: (800) 730-7121
Website: clockhaven.store

Business Address

ClockHaven
8912 Blvd. LaSalle
Lasalle, Quebec H8P 1Z8
Canada

Response Time

We aim to respond to customer inquiries within 1–2 business days. Response times may be longer during weekends, public holidays, promotional periods, or periods of unusually high demand.

For order-related inquiries, please contact us using the same email address used to place your order whenever possible.